Once your security system has been installed, we offer you the option of connecting it to our Alarm Reception Centre in Ibiza, which guarantees a fast and efficient response to any incident.
You can also opt for an additional service of real-time notifications, receiving alerts of connection and disconnection of your system via SMS or email, which will allow you to know the status of your system at all times. If you want more detailed control, you can also request web access to monitor your security system from anywhere.
For even more complete protection, we have the Acuda Service in Ibiza, which ensures the immediate intervention of our security guards in the event of any alarm activation. This service is backed by a highly trained team, guaranteeing effective and coordinated surveillance at all times.
At Red Seguridad, we are committed to providing you with continuous and effective protection, ensuring that your security is always in the hands of experts.
Responsibility is focused on maximum attention and speed of action on what the monitoring station operator visualises and interprets in the event captures (continuous communication of the security system with the monitoring station). The professionalism of the Red Seguridad operator is accompanied by a high level of sensitivity when dealing with customers on the telephone, who can communicate at any time of the day or night in the event of any emergency or doubt.
Increased professionalism and training thanks to continuous, sector-specific training and that of each manufacturer we work with. The technical team is characterised by individual involvement and collaboration to guarantee the correct functioning of the system as well as its improvement and optimisation. They are close to their customers and provide them with precise advice on the operation of their security system.
In accordance with the operation and regulations of Alarm Centres, we carry out alarm response services for clients connected (those who requested the service, as it is optional) with our alarm receiving centre in Ibiza and which are not carried out by the Security Forces and Corps. The most effective way of verifying an alarm event is through our service.
If you consider this service and provide us with a key to your home or establishment, it enables a more complete action to be taken in the event of your security system triggering an alarm, facilitating access to the interior of the home or premises.
KEY WATCHER and KEY BANK key control and management systems. Each key is linked to a key fob, which works in conjunction with an intelligent system. It only releases the key to the person authorised to do so by means of their personal authorised code.
One of the pillars of our alarm monitoring centre is the continuous and effective communication between the different departments and security systems. This coordination ensures that any alarm event is handled quickly and accurately, minimising response times and optimising customer service.
We are committed to the constant improvement and updating of our security systems. We perform periodic reviews and necessary upgrades to ensure that equipment is functioning optimally and keeping up to date with new technologies and security methods.
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